Fundamentals of Fourth Generation Management
Great organizations are fun to watch. Everyone appears to know what needs to be done to improve more rapidly than the competition. They're always one step ahead, one step better than the rest.
The Fundamentals of Fourth Generation Management video-based series is specially designed to allow for cascade training throughout the organization. This highly engaging eight-module series is filled with real business vignettes and hands-on exercises. It includes eight video cassettes, a complete instructor guide, leader and participant workbooks, and quick reference guides with pocket-cards, everything you need to start improving immediately.
You will learn:
- The fundamentals of quality, data, teamwork
- How to understand and use customer data
- Simple tools for improving processes
- How to understand variation
- How to use data effectively
- How to build cooperation and teamwork
"The video-based Fundamentals of Fourth Generation Management has helped our managers actually see applications that may apply to their work, rather than just studying theory or conceptual advice. As an organization, we're more customer-focused than ever before, and our improved patient satisfaction studies prove our efforts are paying off."
Teresa Harms Director of Planning & Quality
Madonna Rehabilitation Hospital Lincoln, NE
Training Package includes:
- 8 videotapes (combining narration with live action dramatizations and graphics)
- Complete, detailed instructor guide
- Leader and participant workbooks
- Quick reference guides and pocket cards
Onsite train-the-trainer course is available. Contact your Oriel Sales and Service representative for more information.
Quantity discounts available. Participant workbooks and Leader workbooks are also available.
TITLE: Individual Participant Workbooks
PRICE: $8.00
Fourth Generation
Management
CODE: 03015
Voice of the Customer
CODE: 03016
Process and System Thinking
CODE: 03017
Voice of the Process
CODE: 03018
The Language of Variation
CODE: 03019
Using Data to Learn and Improve
CODE: 03020
All One Team
CODE: 03021
Leaders Making Progress
CODE: 03022
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TITLE: Participant Workbooks, Additional Sets - Modules 1-8
PRICE: 1-9 sets = $60
10-24 sets = $54
25-49 sets = $48
50-99 sets = $44
100-299 sets = $40
300-499 sets = $37.50
500-699 sets = $35
700-999 sets = $33.50
1000+ sets = $32
CODE: 03001
ISBN: 0-9622264-6-7
Individual Participant Workbooks
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TITLE: Leader Workbook Set - Modules 1-8
PRICE: $160.00 per set
CODE: 03002
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PRICE: $3,995.00 First Kit
Quantity Discount Available
CODE: 03000
ISBN: 0-9622264-6-7
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