Human Error Risk Reduction OverviewHuman Error Risk Reduction (ERR) is a strategic and methodological approach to enhancing the reliability of human activities that are performed in organizations. It involves the systematic identification and removal or reduction of risk-influencing factors (RIFs) that trigger or amplify natural human vulnerabilities.
ERR can be applied to most kinds of organizations, large or small. Changes needed to achieve reliability improvement usually are not capital-intensive and seldom take long to implement. ERR is typically popular with those personnel most closely affected by it, because it removes sources of frustration and increases organizational benefits of cost and service improvement.
ERR concepts and methodologies are both distinct from and complementary to continuous improvement disciplines such as Six Sigma and Lean Enterprise. ERR is so effective at identifying causes of errors that it proactively removes them—even those that have yet to occur.
Oriel Incorporated offers consulting and training services for organizations that want to learn more about how human error might affect their activities, including what options exist to address and reduce it.
The Human Error Risk Survey (ERS) provides organizations with a powerful means of gauging their vulnerability to human error and how effectively they are addressing it. It asks personnel who carry out activities some revealing questions about their work and observations. These tip-of-the-iceberg indicators help to describe the current situation, reflect improvements, and make comparisons either within the organization or externally.
The ERS is an invaluable tool for those organizations that want to evaluate if they are doing everything possible to achieve reliable human performance and gain an advantage over those competitors who are not addressing human error effectively.
Oriel Incorporated offers the ERS free of charge to any organization interested in optimizing human performance in its processes. For more information, please call 1-800-669-8326.
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Improving Human Reliability--The Final Frontier (white paper)
