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Articles & White Papers

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New Articles and White Papers :

Improving Human Reliability - The Final Frontier
by John Evans, Ph.D. and Rohit Ramaswamy, Ph.D.

Organizational Human Error Assessment
The SAM Group, March 2008

Making Improvement Work: Using Process Management to Transform Your Performance Improvement Initiative
Rohit Ramaswamy, Ph.D., Michael Bremer, and Brian McKibben, January 2008

From QMS to Lean Six Sigma
Ernani Pires, February 2008

Beyond the Voice of the Customer: How to Grow Your Company Using Customer Value Analysis
William J. Feuss, Ph.D. and Rohit Ramaswamy, Ph.D., October, 2007

Using Enabling Technology to Maximize Returns from Your Six Sigma Program
Rohit Ramaswamy, Ph.D. and Michael Cusack, May, 2007

Integrating Lean and Six Sigma Methodologies (white paper)
Rohit Ramaswamy, Ph.D., March 2007

Process Management
Rohit Ramaswamy, Ph.D., January 2007

Achieving Strategic Customer Focus Through Enterprise VOC
Rohit Ramaswamy, Ph.D., January 2007

Lean Six Sigma Integration for Business Excellence
Rohit Ramaswamy, Ph.D. - Dec. 06

Achieving Lean Success: A Pathway for Implementation (White Paper)
Dana Ginn and Lynda Finn, December 2006

The Role of the Process Excellence Champion
Oriel Inc - 2005

Featured Archive Articles :

Six Sigma in Healthcare
Eric Hummel, Steve Villaescusa - November 2002

Six Sigma Reality
Eric Hummel - October 2000

Is It Process or People?
Eric Hummel - October 2000

Improving Team Effectiveness
Ronald D. Snee, Kevin H. Kelleher, J. Gordon Myers, and Sue Reynard - Quality Progress, May 1998

Leader: Develop Thyself
Eric Hummel - Madison Business Journal, July 1998

Leadership Can Be Learned
Eric Hummel - Madison Business Journal, October 1998

Go to Article Archive...