Teams For Success - Design Document

The Team Handbook, Third EditionPurpose
To help teams get started on improvement projects.

Target Audience
Any potential team sponsor, coach, leader, or member.

Agenda
Download PDF

Learning Objectives
At the end of this workshop, participants will be able to:

  1. Describe the Joiner Triangle
  2. Define a Team Charter and its elements (PRISM)
  3. Describe and use the meeting skills process
  4. Exhibit good meeting behaviors
    • Listening
    • Checking for understanding
    • Managing discussions
  5. Describe and use meeting tools
    • Brainstorming
    • Warm-ups
    • Agendas
    • Ground rules
    • Affinity Diagram
    • Meeting Notes Form
    • Multi-voting
  6. Describe various methods for decision making
  7. Describe and use the consensus method for decision making
  8. Define project team roles and responsibilities
  9. Define various improvement approaches
  10. Describe the 7 Step Method for Improvement and associated tools and techniques
    • Construct a Deployment Flowchart
    • Design a Data Collection Form
    • Create an Operational Definition
    • Interpret a Pareto Chart
    • Create a Cause and Effect Diagram
  11. Describe the importance of project closure
  12. Develop an action plan for “back home”

Please call 1-800-669-8326 or email us for pricing.
Refer to offer TML84.